En muchas ocasiones, los usuarios de servicios telefónicos se ven expuestos cuando reciben las famosas “llamadas fantastmas”, que en lugar de ser útiles para ellos, terminan generando un interminable malestar y hasta tomándolo como una falta de respeto.

El denominado “spam telefónico” se repite a diario, por lo que muchos afectados han tenido que buscar herramientas para poder dar una pronta solución, como por ejemplo, descargar en los celulares aplicaciones para bloquear números o añadirlos en una “lista negra” para que no se vuelvan a contactar.

What are the so -called ghost?

The connections are given through the call centers, or telephone service centers.The personnel working in these places are the operators who offer contact services in favor of private companies, such as banks, health insurance, among others.

Why do they call you unknown numbers?

The simple explanation is the following.In this type of services, Call Center, workers work with an automatic system that randomly selects the numbers they have to call to offer services, products or conduct surveys.

The data: this data of cell phone numbers and landlines are part of a register to which these telephone plants have access.

When that system chooses the number, staff can talk to users.When these people are not in turn, and there is no one to speak, it is the time when the awkward silence is generated and that ends up hanging the call without receiving any response when we say "Aló".

While it helps teleoperators during their work shift, this can cause great discomfort among people who receive calls in the morning, night, night and until dawn.

One of the negative consequences generated by these practices is the blocking of numbers, receiving insults in responding to the call and affects the image of companies that acquire the Call Center services.

The best solution that users can find is to report the numbers and block them.Another option is to download an application that detects the “ghost calls” to send them to the cell phone diversion and thus prevent them from contacting you.

How to identify an extortion call?

Generally the calls made from prisons, or that they use to cheat.They use words like: "Hello uncle", "Hello cousin", "Hello grandmother", depending on the voice of the interlocutor.With lies they are called a relative and when they have the information, they proceed with the plan.

Subsequently, they ask for help because they are involved in a problem and ensure that they have detained them at a police station and need money to be released to be released.

Another modality is that criminals call a citizen to communicate that he won a car, an award or some of a high commercial value and that, in addition, it causes curiosity to those who answer and tell them that to deliver the prize, they must pay a percentageas tax.

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