First scenario: make a backup

To start, and unless one is the protagonist of Mr.Robot or Lisbeth Salander, there is no more way to recover the mobile than before erasing everything in the terminal.But before crying thinking about everything you are going to lose -fotos, videos, apps, security settings, etc-, there is a window to hope, because if before forgetting the code you have synchronized the iPhone with the iTunes inYour PC even once, you can use that computer to make a backup, restore the mobile by erasing everything and then install the backup:

1- Connect the device to the computer with which you have performed synchronization.

2- Open iTunes.If you are asked for a code, test with another computer with which you have made the synchronization or use the recovery mode.

3- Wait for iTunes to synchronize the device and make a backup.

4- Once the synchronization and backup have finished, click Restore [device].

5- When you reach the configuration screen during the IOS device restoration, click on IUNES backup copy.

6- Select the device on iTunes.Look for what you just did and install it.

Second scenario: You can't make a backup

The worst of all, if you have never done a synchronization with iTunes, you must use the recovery mode to restore the device.In doing so, both the content of the device and the code will be deleted:

1- Connect the iOS device to the computer and open iTunes (you can also go to an Apple Store physical store if you do not have PC)

2- While the device is connected, the restart force:

-In an iPhone x, iPhone 8 or iPhone 8 Plus: press and quickly release the volume button.Press and quickly release the volume button.Then hold the side button until you see the recovery mode screen.

-In an iPhone 7 or an iPhone 7 plus: hold the side button and the volume decrease at the same time.Keep them pressed until you see the recovery mode screen.

-In an iPhone 6s and previous, an iPad or an iPod touch: hold the start button and the upper (or side) at the same time at the same time.Keep them pressed until you see the recovery mode screen.

3- When the option to restore or update appears, select Restore.iTunes will download the software for the device.If it takes more than 15 minutes, the device will be released and you will have to repeat steps 2 and 3.


4- Wait for the end of the process.Next, you can configure and use the device.